Terms of Service

2. Service description

Urban Review Ltd publishes educational materials, including step by step videos, written explanations, and checklists, intended to help users understand basic setup, troubleshooting, and maintenance tasks for Apple devices. Content may cover iPhone, iPad, MacBook, Mac, iMac, Apple Watch, and AirPods, and may reference common topics found in searches such as apple repair Dublin, iphone repair Dublin, or apple support Ireland.

The website is not a repair service. We do not offer device repairs, diagnostics as a paid service, parts, mail-in support, in-person appointments, or emergency assistance. Our content is general and may not be appropriate for your specific device, condition, or skill level. You are responsible for evaluating whether a tutorial is suitable and safe for you to follow.

Scope limitations: some issues require professional assessment, specialist tools, or official support. Where a topic may involve risk of data loss, physical damage, voided warranties, or personal injury, we aim to say so clearly. However, we cannot anticipate every scenario or device variation.

3. User obligations

You agree to use the website lawfully and responsibly. You must not use the website in any way that could damage, disable, overburden, or impair the website, interfere with any other party’s use, or attempt to gain unauthorised access to any systems or networks.

• Provide accurate information if you choose to contact us, and do not impersonate any person or entity.
• Do not attempt to scrape, harvest, or systematically download content or data from the website.
• Do not reverse engineer, decompile, or attempt to derive source code from any part of the website or its functionality.
• If we provide account features in the future, you agree to maintain one account per person and keep credentials secure.

4. Intellectual property

All content on this website, including text, videos, graphics, design elements, code, logos, and compilations, is owned by or licensed to Urban Review Ltd and is protected by intellectual property laws. Urban Review and any related branding are trademarks or trade names of Urban Review Ltd.

Subject to your compliance with these Terms, Urban Review Ltd grants you a limited, non-exclusive, non-transferable, non-sublicensable licence to access and use the website for your personal, non-commercial purposes. You must not copy, reproduce, distribute, publicly display, modify, create derivative works, or otherwise exploit our content without prior written permission, except where such use is permitted by applicable law.

5. Prohibited activities

You must not engage in any of the following activities in connection with the website:

• Spamming, unsolicited communications, or attempts to manipulate engagement metrics.
• Hacking, introducing malware, or attempting to probe, scan, or test the vulnerability of the website.
• Fraud, deceptive behaviour, or impersonation, including pretending to represent Urban Review Ltd.
• Using automated tools, bots, scrapers, or scripts to access or collect information from the website.
• Uploading, transmitting, or distributing unlawful, infringing, or harmful content.
• Violating any third-party rights, including copyright, trademarks, privacy, or publicity rights.
• Attempting to bypass any access controls, security features, or consent mechanisms.
• Using the website to provide or advertise services that are unrelated to the educational purpose of Urban Review.

6. Disclaimer of warranties

The website and all content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Urban Review Ltd disclaims all warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and availability.

We do not warrant that the website will be uninterrupted, secure, error-free, or free from viruses or other harmful components. We do not warrant that any tutorial will resolve your issue, that it will be appropriate for your device model, or that it will not result in unintended outcomes. You are responsible for backing up your device and taking appropriate precautions before following any steps.

7. Limitation of liability

To the maximum extent permitted by law, Urban Review Ltd will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, goodwill, or business opportunities, arising out of or related to your use of, or inability to use, the website or content.

To the maximum extent permitted by law, Urban Review Ltd’s total liability for any claim arising out of or related to the website or these Terms is limited to the lower of: (a) the amount you paid to Urban Review Ltd for the website or services in the 12 months prior to the event giving rise to the claim, or (b) 100 EUR.

Nothing in these Terms limits or excludes liability where such limitation is not permitted by applicable law, including liability for death or personal injury caused by negligence, or for fraud.

8. Indemnification

You agree to indemnify, defend, and hold harmless Urban Review Ltd and its directors, officers, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the website, (b) your breach of these Terms, or (c) your violation of any law or third-party rights.

9. Third-party links

The website may reference third-party resources for general information. Any third-party sites, services, or content are not controlled by Urban Review Ltd. We are not responsible for the availability, accuracy, or practices of third parties. Your use of third-party websites is at your own risk and subject to their terms and policies.

10. Privacy

Your use of the website is also subject to our Privacy Policy, which explains how we collect, use, and share information, including cookie choices for analytics and marketing. The Privacy Policy is incorporated into these Terms by reference.

Please review our Privacy Policy at /privacy/.

11. Governing law

These Terms are governed by and construed in accordance with the laws of Ireland, without regard to its conflict of laws principles. Subject to the dispute resolution section below, you agree that the courts of Dublin, Ireland have exclusive jurisdiction over any dispute arising out of or related to these Terms or your use of the website.

12. Dispute resolution

If you have a concern or dispute, you agree to contact us first and attempt to resolve the matter informally for at least 30 days before initiating legal proceedings. Please provide sufficient detail so we can understand the issue and respond effectively.

If the dispute is not resolved within the informal period, either party may bring a claim in the courts specified in the governing law section. Nothing in this section limits any statutory rights you may have as a consumer under Irish law.

13. Termination

Urban Review Ltd may suspend or terminate your access to the website at any time, with or without notice, if we believe you have violated these Terms, created risk for other users, or attempted to interfere with the website’s security or operation.

Sections that by their nature should survive termination will survive, including: intellectual property, disclaimers, limitation of liability, indemnification, governing law, dispute resolution, and contact provisions.

14. Modifications

We may update these Terms from time to time to reflect changes to the website, legal requirements, or operational practices. Changes will become effective 14 days after the updated Terms are posted on this page. If changes are material, we may also notify users through a notice on the homepage.

Your continued use of the website after the effective date of updated Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the website.

15. Contact

For legal notices or questions about these Terms, contact:

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